Privacy Policy

ACAPEDIA is committed to protecting and respecting your privacy.

This privacy policy relates only to www.acapedia.co.uk and the services provided through this website. This policy (together with our Terms and Conditions) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

The new Data Protection laws (GDPR)

Under the new data protection laws, from the 25th May 2018 companies that use your personal data need to provide clear information on:

Your increased rights in relation to the information held about you
The types of data collected, how it is used and how long it will be kept for
The legal grounds for how your data is used

These companies must keep your data secure and employ secure systems to keep data safe while processing it. As the controller of your data, Acapedia Limited complies with Data Protection laws in the United Kingdom and the EU General Data Protection Regulation (GDPR). This Privacy Policy details how Acapedia Limited processes your personal data.

The personal data we collect about you

Personal data collected, used, stored and transferred by us may include:

Identity Data including forenames, last name, maiden name, date of birth, gender, marital status, and username or similar identifier and copies of IDs and passports.
Contact Data including home address, email address and telephone numbers
Financial Data including banks statements, payment card details, savings, debts such as loans and credit cards, income & expenditure, employer & pension benefits, and other assets
Special Category Data specifically medical history
Transaction Data including payments made for products and services you have purchased from us
Technical Data including internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices used to access the Mortgage Advice Bureau website
Profile and Usage Data including purchases made by you, feedback and survey responses, and how you use our website, products and services
Marketing and Communications Data including your preferences in receiving marketing from us and our business partners and your communication preferences

How do we collect your personal data?

Personal data is collected by us using the following methods:

Direct interactions with an adviser in person, by post, phone, email or otherwise when sourcing and applying for a university or other academic products, processing Identity, Contact and Financial categories of personal data.
Automated technologies or interactions with our website, by using the web enquiry form or the application form.
Third parties or publicly available sources at ACAPEDIA, we do not disclose your information to third party unless this is done as to provide you the required service. We will usually inform you if we intend to disclose your information to any third party.

Change of purpose

We will only use your personal data for the purposes stated above, unless we reasonably consider that we need to use it for another reason and it is compatible with the original purpose. Please contact us for an explanation as to how any new processing compatible with the original purpose.

If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Marketing communications

You will also have the choice to opt-in to receiving other related marketing information and related products and services.

You can opt-out of receiving these types of communications at any time by contacting our Compliance team at it@Acapedia.co.uk or by clicking on the relevant link in email communications you receive from us.

However please note that your personal information will not be passed to any third-party organisation for marketing purposes.

Website Third-party links

Mortgage Advice Bureau website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

IP Addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns and does not identify any individual and we will not collect personal information in this way.

Where we store your personal data

The data we collect from you is stored on our secured servers and processed after taking all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

How long is your personal data retained?

We only retain your personal data for as long as necessary. The table below outlines how long data is retained, and depends on the reason the personal data is used for:

Unsuccessful application – 1 year from the date the lead was received from the Introducer.

Successful Application – 2 years from the date the lead was received from the Introducer

Your legal rights regarding your personal data after these retention periods if there is no other on-going client relationship your personal data will either be securely deleted or anonymised so that it can be used for statistical purposes but without any method of identifying you individually.

Disclosure of your information

At ACAPEDIA, we do not disclose your information to third party unless this is done as to provide you the required service. We will usually inform you if we intend to disclose your information to any third party.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. However, we advise that you check this page regularly to keep up to date with any necessary changes.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@acapedia.co.uk